Contact Us
General Lock delivers dependable, code-compliant door hardware and access solutions backed by responsive customer support. Whether you need product information, order assistance, or technical guidance, our team is here to help you find fast, reliable answers.
Do Business With Us
To request product information, quotes or technical assistance, or to speak directly with a General Lock representative, please complete the form below. A member of our team will contact you shortly.
Customer Support
For help with product availability, order status, sales and quoting requests or general inquiries, contact our customer support team. We’ll make sure you get the answers you need quickly.
Phone: 866-407-7597
Email: info@generallock.com
Technical Support
Need help with installation, specifications or troubleshooting? Our technical support team provides documentation, guidance and warranty assistance to help resolve issues quickly and effectively.
Phone: 866-407-7597
Email: support@generallock.com
Access Control
Access Control
General Lock access control solutions offer seamless integration, scalable performance, and reliable security for a range of applications.
View Access Control
Builders Hardware
Builders Hardware
Built to meet the demands of commercial and institutional field conditions, General Lock builders hardware supports both new installations and retrofits.
View Builders Hardware
Cylinders, Cores and Keys
Cylinders, Cores and Keys
General Lock cylinders, cores and keys offer security and interchangeability, supporting everything from large master key systems to standalone retrofits.
View Cylinders, Cores and Keys
Door Closers
Door Closers
General Lock door closers deliver adjustable performance and smooth operation while meeting modern safety and accessibility codes.
View Door Closers